How To Return An Item

You can return an item/s purchased online by posting it to our Online Store Returns/Exchange address below:

Brandella / Love & Lustre
Returns & Exchanges
617 Glenferrie Rd
Hawthorn   VIC   3122

Please make sure your order number, name and address and instructions are included and any comments.

All returns & exchanges remain the responsibility of the purchaser until received by Brandella/Love & Lustre. Exchanges are subject to stock availability. Refunds will be processed at the original purchase price using the original form of payment. Return postal charges are at the cost of the consumer however there is no fee for the re-delivery of exchanges.